FAQs
Is my Pro Purchase covered under ROKA’s 1000 Day Warranty?
Yes, Pro purchases are covered under ROKA’s warranty policy. You can find our full warranty policy HERE.
My Pro discount is not showing up in my account. What should I do?
If you are having trouble with your Pro discount, please reach out to our Customer Support Team at [email protected]
Can I share my Pro discount with friends and family?
No, your Pro discount cannot be used by your friends and family. Pro members who are found abusing the Pro Program will be removed.
Is my Pro discount stackable with other discounts and promotions?
No, the Pro discount cannot be stacked with sale pricing or other discount codes. If you are having trouble getting the best discount, please contact [email protected]
When does my Pro discount expire?
Pro discounts expire annually. To reactivate your discount, you will need to reapply.
Can the Pro discount be applied to ROKA Multisport orders?
No, ROKA and MultiSport operate independently from one another The ROKA Pro discount can only be applied to orders placed at roka.com